Content Policy

This is a tool for photographing things you sell. Send a picture of a product, and one that is yours to send.

Send

Photographs of objects you are selling or intend to sell. One object, filling most of the frame, works best — that is what the machine is built for.

Do not send

• Photographs that are not yours. A picture taken from another shop's listing is theirs, and turning it into a nicer picture does not change that.
• Pictures of people, whether or not they are holding the product. We do not build this for portraits and we do not want photographs of faces on our server.
• Anything sexual, and in particular anything involving anybody who might be a child.
• Products it is a crime to sell where you are — weapons, drugs, stolen goods, counterfeits.
• Documents, screens and papers. Passports, cards, forms. This is not a scanner, and those carry data we have no business holding.
• Anything that identifies somebody else without their say — a name plate, a house number, a screen with a message on it, sitting in the background.

What we check

Very little, and we would rather say so than imply otherwise. The machine looks at the file to see whether it is a photograph and whether it is a workable size. Nobody reviews the picture itself, and the machine has no opinion about what is in it.

So this policy is mostly a promise you make, not a gate we run you through. If something on this list turns up and we learn of it, the account is closed.

Telling us about something

A set made here is downloaded by the person who made it and is not published by us anywhere — there is no gallery, no feed, and no way to see somebody else's work. So there is very little here for anybody else to find.

If you nonetheless believe something on this service infringes your work or breaks this policy, write to us with:

• what it is, in enough detail that we can find it;
• why you say it is wrong — which right of yours, or which rule above;
• how to reach you.

We look at every report ourselves, decide within a few days, and write back saying what we did. We keep a note of the report and the decision, because a pattern of reports about one account is itself worth seeing.

If we act against your account

We tell you what we did and why, in writing, unless the law forbids it. Reply and a person — not a machine — looks at it again. If we were wrong, we undo it and say so.

Being wrong about this is worse for us than for you: an account closed by mistake is a customer who will never come back, and we know it.

What closing an account means

Access stops. Sets already downloaded stay yours. Whether unspent tokens come back depends on why we closed it — see the refund policy.